As a website design firm, we have faced changes in the market, technology and a growing sense of the importance of being online. We have satisfied a wide variety of clients and have faced many unusual questions from them. This body of experience is one big reason why people come to us. Some questions that people ask frequently are:
What can a Website do for me?
There is no precise answer to this question. There can be a hundred reasons to have a Website, and a few important once might be the following.
First a Website can reach millions of people that might not otherwise be available. Second, customers can view products, services, or whatever you want to share from the comfort of their own home. No matter what type of business you are in, there are ways to grow and make money on the web for you.
Believe it or not, a Website is the least expensive way of getting your message out. When you consider that 72% of the Canadian public has Internet access, it is always accessible and can carry a message in just about any fashion you can imagine, the Internet is the least expensive way to market your company.
What are the benefits of a Website?
A Website acts as a promotional tool that helps you to promote your business among a global audience. It helps in establishing a brand identity since a Website increases credibility of your business. You become more competitive since most of the businesses are establishing their presence over the Internet and you cannot afford to stay behind.
What does a good Website Design cost?
The number one question we get asked is how much does it cost for a Website Design. This is also one of the hardest ones to answer. We believe that every client/customer is different and has different needs therefore we quote separately for every different Website depends upon the size and scale of the project. All at great and affordable price! We also offer packages to streamline the entire process.
What Are the Costs of Bad Website Design?
A bad Website Design can compromise your business:
1. A Website with bad graphic design is often the first impression someone will have of your firm. You may have a nice sign, a pleasant reception area, perhaps your employees dress professionally. But if a visitor goes to your Website first, they won’t see any of it.
2. A Website with text that is dated, at best, lets people know you don’t keep things up to date. At worst it may continue to promote an image or message that you no longer wish to present.
3. A Website with bad functionality can drive a visitor away in frustration. It’s unlikely the visitor will come back, either to your Website or to your office. Broken links, images that never load, forms that ask for information but don’t deliver, back-buttons that won’t go back, all cause people to click away as quick as they can.
4. A Website that makes promises will cause great problems if you don’t deliver. Do you offer products, mailings, or newsletters? Do your promise information, instructions, prices, or answers to great questions? If you do, and people come to your Website and navigate, register, or order, then you will look bad if you don’t deliver.
What is the difference between a “static” and a “dynamic” Website?
A static Website is one that is written in plain Hypertext Markup Language (HTML) only. Each page is a separate document and there is no database that it draws on. What this means functionally is that the only way to edit the Website is to go into each page and edit the Hypertext Markup Language (HTML) tags – so you’d either have to do it yourself using a Webpage editor like FrontPage, Dreamweaver or pay the Designing company to go in and edit the Website each time you wanted something changed.
A dynamic Website is written using more complex code and can do a lot more. For instance, we can create a log in box through which one can change various parts of the site after he has signed in, such as adding information or products. This is because each page is constructed based on the information in a database, and the information in that database can be changed via another user friendly interface.
The dynamic Websites usually cost more to develop, as they require more complex coding and a content management utility needs to be developed to help you manage your Website information. But in the long run dynamic Websites are cost effective and easy to maintain.
Another benefit of dynamic Websites is that they allow you to change only the content of the site and not the design, so you will not be able to accidentally break the visual style of the Website. They have other benefits when Websites start to get very large, as they make data management much more efficient and your Website more expandable.
Many clients do a combination, having some dynamic areas such as a product catalog where they have to change information or pictures regularly, and leave other pages such as contact information as static pages.
What is eCommerce and Shopping Cart Service?
ECommerce simply means selling over the Internet – goods, services, information, whatever. You create a eCommerce Website that promotes your products, obtain an Internet address, hire space on a web hosting company, upload your pages, add a payment system and then use various promotion services to get your Website noticed.
Do you redesign existing sites?
If your existing Website is not meeting your corporate objectives or the expectations of your visitors or perhaps your current Website just needs to be updated and promoted. It is never too late to make the adjustments that will result in a more effective Website i.e., Website redesign, Website renovation and continuous promotion. We offer a complete and extensive analysis service to clarify your objectives, determine what is working and what is not, and make recommendations for changes.
What do I have to do or supply to have my Website created?
We will need you to supply the content for all the pages decided upon. You will not need to organize it, or lay it out or format it in any way; we handle all of this for you. After supplying us with information you will occasionally need to confirm or make changes to our work in progress.
If I ask for a quote, what happens next?
The first thing we will do is talk to you on the phone or discuss by email to find out your exact requirements. Once we have learned a bit about your business and established what is needed, then we can give you a quote for designing your Website. If the quote is acceptable, then we would move on to draw up the formal specification document. Once that was approved, we would take the initial deposit and begin work on the Website itself.
Can I see the design while my Website is under development?
Yes! Once the design for the main page has been completed it will be uploaded to our server for your approval. After approval the rest of Website will be developed.
What is the difference between professional Website designers and the low budget Website designers advertising on the Internet?
A cheap low budget Website designer will almost certainly be working with a set of templates. For each client, they will just take one of these templates and tweak it slightly. As a result, your Website will end up looking like hundreds of others on the Internet. On the other hand a professional Website designer will create a unique design just for your business. They will also have experienced Website designers and Website developers in their team who can handle complex web solutions.
I have a relative/friend that can make Websites. Why should I spend the money on a professional company?
We believe a Website should present the same qualities and characteristics that your customers experience when they walk through your door. Going with a professional company will ensure a well organized, well maintained Website that will incorporate your current marketing strategies. Some of the problems with designing in-house include broken links, large or unclear graphics, unorganized information, inconsistent navigation, and little to no online promotion. The professional look of a website will encourage people to buy from you as it builds trust that you are professional in all your dealings.
Any better idea…?
What we recommend is that you focus on what YOU know BEST, that is your business and the message you want to deliver with the Website. And WE will handle the technicalities of building a good Website. That’s what our designers do BEST. Working together, you’ll have a better Website, in less time, at a lower cost.
Why does it matter how it looks as long as it works?
Looks does matter in case of Websites, as, a visitor to your Website will instantly perceive the quality of your services or products. A visitor will be interested and explore your Website if it is appealing and easy to navigate. You are marketing yourself and your business to the world over the Internet and it is important to show your best.
How long does it take to have a Website designed?
Again, it depends on what is involved. The time frame is determined by the size of your Website and the complexity of your Website design. Dclmedia.ca Website Design will work within your time frame and inside your budget which we will agree with you at the outset. On average, most Website projects take about two months from start to finish.
How will the files be delivered to us on completion of our project?
Depending on the type of project, either the electronic copy of the project in desired format is sent to the customer or uploaded at the hosting server on the Internet.
Who owns the source code?
You get to keep the source code with the complete assurance that complete secrecy is provided for the source code.
What are the maintenance costs on a Website?
We charge only if there are any new changes to your existing Website. Again you know exactly what you will pay and no surprises. The only cost you are likely to incur is for web hosting which we provide to all our clients/customers. If you like to go with your own choice of web hosting company then we respect your decision.
I am currently hosted with another hosting company can I use my existing web hosting?
In most cases you can use your existing web hosting depending on its features.
How do I switch from my current web hosting company to your web hosting?
We will take care of all the necessary arrangements to switch over your web hosting.
I am currently in dispute with my current Website Design Company and I am afraid of losing my domain can you help?
If you own a domain name then no one can take it from you or hold onto it, even if you owe them money. Although we can’t enter into disputes with your current Website Development Company we can help you get your domain back for you.
Do you offer consulting?
Yes we do. Our Free Initial consultation is to understand your company and your project. In addition, we also offer more in-depth consultations for a fee to those companies that need help in formulating their Internet presence strategy.
What sort of support do you offer?
We offer a full after sales technical support if you have any questions about your Website or need help in using it we are always available by email.
There are hundreds of Website Design companies out there. What makes you different and why choose Dclmedia.ca to design our Website?
There are many people that think that since they simply own some Web publishing software, that they can put up a Website and call themselves Professional Website Designers.
Dclmedia.ca, we take your project seriously. This is not something that we do part-time or on the side. We have years of experience and formal education and are constantly taking new classes to improve our skills and keep up with the evolving World Wide Web.
In addition, since we operate a small business, we are able to give each and every client the personalized attention that they deserve. At Dclmedia.ca we offer professional Website Design and reliable Internet Marketing solutions, coupled with excellent customer service and a strong desire to ensure you achieve a good return on investment (ROI) from your Website.
Unlike most other Website Design firms, we have taken the added time to educate ourselves in the areas of search engine optimization. We have aligned ourselves with search engine optimization solutions who help create your Website in such a way that it receives prime consideration for inclusion with the major search engines. We are able to provide you with keyword analyses, concise and effective META tags, and a design that helps – rather than hinders – your positioning.
Do I have to meet you physically to tell you what I want?
No. You can contact us over the Internet, Phone or email.
Who can I talk to if I have additional questions?
You can send in your questions in an email to Info@dclmedia.ca
Where is the Company located?
DCLMEDIA is based in Vancouver,Bc
MORE QUESTIONS? PLEASE CONTACT US